to be fair , I'm pretty lucky as the Post Office in town (Louth) even send my records up to work ( one of our secretary's call in every morning to pick up our mail) and even if it's addressed to my house they will give it to her to give me at work, I've even got home and gone in the front room to find a package on the floor because postie has put it through the top window as our letterbox is too small.