Just been stung on a £31.00 double album I sent out in my last auction.
Sent a double album out to Oz - it was old stock from my defunkt shop, so hadn't been played - I checked it visually, the static was still holding the vinyl in the sleeve and looked spotless, so I graded it unplayed.
Received a message this am from the guy, who was not happy, telling me it was full of tiny scratches and sounded painful, he wouldn't grade it as a VG and wasn't worth throwing in the bin.
I asked him to return the item (I was a bit in shock thinking about it now, as I'm usually fairly fastidious with the grades) so I could take a look, at which point he quoted me $30+ Oz Dollars for return postage, which I would have to pay.
....by the balls
Refund imminent