A record advertised as Mint came through the post the other day from the USA, a gift for the Mrs.
I paid £80 for it and knew that it was £20-40 cheaper than UK dealers, bargain I thought.
It was packaged well and arrived in great time.
I opened it and found that the 45 was indeed in great condition until i checked its level......
A sizeable warp, clearly visible before playing.
I am sure I can reduce the warp but contacted the dealer before i did anything.
I took a few pictures of the record and emailed dealer explaining it may have been an oversight but it was advertised as mint,
I was thinking at least a partial refund or something since I would have been left without the other halfs want.
Now, the dealer has been fair enough to suggest I send it back to get a full refund, marking it "refused, return to sender" (this alone gives me no trace that the record goes back to where it came, no documentation).
I wont do this as I would rather register that the record HAS been posted back to him.
He refused me a partial refund because it is not his policy, he suggests that past customers have claimed in order to get better deals.
My dilemma is this.......Do I send the record back and chance getting full refund or let the Mrs get her record on christmas day and fix it myself.
I don't wish to come on here and damage anybodys reputation, just want to know what some of you would do. The dealer has a lot of great feedback with a handful of negative regarding his grading.
As you can see from the pics....it's not that bad a warp but it certainly wasn't mentioned in the description which would have swayed my bid.