Let me make this quite clear this statement is only related to me and my wife's own experience regarding her mother and the treatment she received at Hinchingbrooke Hospital.
In this instance over a period of 5 weeks, whilst my mother in law was admitted to a ward, I have never come across such a bunch of incompetent, disorganised, uninterested, unprofessional and lazy staff.
Our family no longer "big up" the untouchable NHS because of this experience.
Thankfully I know this doesn't apply to the vast majority of staff across the country but they are not all worth clapping for, believe me.