OK Smudge I'll shoot you down in flames.
£73 is a substancial sum for many people in these times, and why should people not get their money back?
There seems to be an awful lot of "benefit of the doubt" going on here.
If someone spent a fifth of that sum on a record that never showed up or a case where the seller wouldn't give a refund or replacement, there would be a thread here with everyone saying "dodgy seller", "avoid this ebayer" etc etc, so why because someone wanted to bring over a treasured live act should we view their refusal to honour their refunds any differently? When you go into business and take people's money you have an obligation to either provide services or give the money back. These folks have taken peoples money and they should pay it back, end of. No bouncing cheques, delays etc. I don't know the people involved but the principle is the same - even if that means getting a bank overdraft facility over the short term.
The point is the world is full of well intentioned fools. Fact is if you are going to try and bring over acts from the USA you better know what you are doing. There are those that do (Wigley, Croasdell, Prestatyn etc etc), and clearly there are those that don't.
Steve
PS: Sorry to hear about the Odean - sounds suspiciously like it might be an insurance scam to me