Just following on from reading Derek's ebay warning, I am having a big problem with a record dealer from the states. Now I was once burned before, by a guy in the uk, who had dodgy feedback, so I always check the feedback before bidding on an item, since then.
My problem now is that this guy is a very well known dealer with huge feedback, and all positive. Also, the record in question was listed and didn't make it's reserve. So I contacted him and came to a deal, after the auction ended. No problem, the said 45 duly arrived well packaged, great. On inspecting and playing the record I was less than impressed with his grading, and to be honest no pleasure from litening to it, so poor is the sound quallity. So, I sent the record back the same day, and sent an email explaining why I had sent the record back, and please could I have a refund.
To cut a long story short the guy was not happy. Talked to me like I was a piece of s**t, and how dare I call his grading into question. No way is he going to refund me. So I says I'll put his name up on here, and warne you all. Don't care a stuff said he. I'm a top dealer and you won't affect me one jot.
So now I'm stuck with a knackered record, and I can't even leave him bad feedback. Is there anyway I can get my money back? I would apreciate any advise you could give. I did pay by paypal.
Now this is my main point. The majority of dealers are sound, and get the goods to you no problem. They are all very nice and friendly when you are sending them hundreds of dollars. BUT, if you arn't happy with the goods they suddenly turn very ugly indeed. I've had trouble many times trying to get a refund. So now before I bid I look to see their returns policy. And if they don't do refunds, I don't bid. Oh, you want to know the dodgy dealers name? FRED SHERMAN trades under the name of RED-TOP out of Philadelphia.