I've had a few dealings with this one...like you say everything's ok until you have an issue with him.
The record I received had a scratch in the intro, he said he would have refunded but I didn't respond straight away and I was out of time..........I had e-mailed him as soon as the record arrived, he didn't reply for days after.
Luckily the record was only a few dollars so I let it go.......The more expensive ones I bought from him came but not as quickly as they should have and I always had to send reminder e-mails.
I now avoid his listings......shame really he does have some good stuff