Ebay Feedback

[Petebangor]

Won an item off ebay,£3.00 postage it arrives with a 28p stamp on it.I've been ripped off with the postage,if I leave them a neg feedback,they will do the same for me,how do I express my disapproval without affecting my feedback?

Or should I wait a week and tell them the item hasn't arrived,they won't have proof of postage.

Please advise.

Thanks

Pete

[Guest garv]

Won an item off ebay,£3.00 postage it arrives with a 28p stamp on it.I've been ripped off with the postage,if I leave them a neg feedback,they will do the same for me,how do I express my disapproval without affecting my feedback?

Or should I wait a week and tell them the item hasn't arrived,they won't have proof of postage.

Please advise.

Thanks

Pete

link

Hi Pete i have had the same problem so i left a green dot but slagged the sh*te out of the guy in capital letters, state the post he charged & the actutal amount he spent.

Also tell him you will watch all sales in future & contact bidders with your experience.

Hope this helps.

Garv.

[Pete S]

You get to a point where it makes you so angry, you just leave the negative and don't care what they say back. I've got something like 2000 positives so why worry about 7 negatives.

[Ernie Andrews]

Hi Pete i have had the same problem so i left a green dot but slagged the sh*te out of the guy in capital letters, state the post he charged & the actutal amount he spent.

Also tell him you will watch all sales in future & contact bidders with your experience.

Hope this helps.

Garv.

link

They always have an answer for the excessive charge- They call it "handling charge"

and you have no answer to it- Ive just had anon paying strike which is hilarious as I have the item in my house so why would they send it to me if I had not paid for it!

[Guest in town Mikey]

I'm not condoning excessive postage charging, but doesnt the package that the record come in cost money too?

OK if they have 're-cycled' a package sent to them it may not, but the cardboard envelope type packages sold by the post office cost a little bit each dont they?

[chrissie]

I'm not condoning excessive postage charging, but doesnt the package that the record come in cost money too?

OK if they have 're-cycled' a package sent to them it may not, but the cardboard envelope type packages sold by the post office cost a little bit each dont they?

link

I find some peoples' postage charges excessive (actually didn't bid on a record last night as the postage was 2.75). I charge 1.50 for a 7" which I think is fair taking into consideration actual postage, about 70p - packaging etc it also just covers my listing fee/sellers fee/paypal fees, and as I am currently selling off very bottom of the market stuff i.e. 70s tamla which I aquired the records only usually make a 50p - £1, if I charged any less for postage I would be operating at a loss. In the end I probably only make about 60p profit on a record.

Have noticed that more and more people are charging a % for pay pal. Not sure what I think about that, as it is a efficient secure service ok it does cost but you don't have the hastle of having to bank cheques/cash postal order etc - I find it worth the small % to use it from a sellers point of view.

QOF

Edited April 5, 2005 by chrissieo

[Guest Soulscene]

I find some peoples' postage charges excessive (actually didn't bid on a record last night as the postage was 2.75).  I charge 1.50 for a 7" which I think is fair taking into consideration actual postage, about 70p - packaging etc it also just covers my listing fee/sellers fee/paypal fees, and as I am currently selling off very bottom of the market stuff i.e. 70s tamla which I aquired the records only usually make a 50p - £1, if I charged any less for postage I would be operating at a loss.  In the end I probably only make about 60p profit on a record.

Have noticed that more and more people are charging a % for pay pal.  Not sure what I think about that, as it is a efficient secure service ok it does cost but you don't have the hastle of having to bank cheques/cash postal order etc - I find it worth the small % to use it from a sellers point of view.

QOF

link

[Godzilla]

I'm not condoning excessive postage charging, but doesnt the package that the record come in cost money too?

OK if they have 're-cycled' a package sent to them it may not, but the cardboard envelope type packages sold by the post office cost a little bit each dont they?

link

I'm sure this is another topic we've done before.

I charge £1.60 for 1 or 2 x 45s sent recorded. The actual postage cost is around £1.35 and the other 25p covers the cost of professional mailers, card stiffeners and printed adress / return labels etc.

Anything above this is plain greedy.

Godz

[Guest Soulscene]

OOOOOOOOOOOOOOPs help if I wrote something......

When I sell on Ebay which is quite often with Football Memrobillia I split the cost's of Paypal with the winning bidder. I have had no complaints from anyone doing this, as "Paypal" is both a sellers and buyers service. Some sellers charge 5% which eBay have seen and are starting to take items off where this is stated (why if it agreeable to both parties is beyond me).

But at the end of the day some people will squeeze and squeeze as much as they can out of a buyer.

DS

[Godzilla]

OOOOOOOOOOOOOOPs help if I wrote something......

When I sell on Ebay which is quite often with Football Memrobillia I split the cost's of Paypal with the winning bidder. I have had no complaints from anyone doing this, as "Paypal" is both a sellers and buyers service. Some sellers charge 5% which eBay have seen and are starting to take items off where this is stated (why if it agreeable to both parties is beyond me).

But at the end of the day some people will squeeze and squeeze as much as they can out of a buyer.

DS

link

Have to disagree here mate.

I happily pay the paypal fees as it saves me time going to the bank a couple of times a week and changing foreign cash at the post office etc.

Also you are much more likely to get immediate payment from someone with a paypal account.

It's a godsend to sellers

[Guest rachel]

Charging extra for using Paypal is against eBay and Paypal rules, it also invalidates any seller protection available through Paypal. IMO the convenience and relative security compared to getting cheques or cash in the post is well worth the little bit of money off your profit... can see how it would be annoying if you're selling big money items, but in that case maybe you just have to decide not to take Paypal for them!

[Pete S]

I'm sure this is another topic we've done before.

I charge £1.60 for 1 or 2 x 45s sent recorded. The actual postage cost is around £1.35 and the other 25p covers the cost of professional mailers, card stiffeners and printed adress / return labels etc.

Anything above this is plain greedy.

Godz

link

Agreed, and I charge exactly the same.

I won 3 oldies last week, from a seller in the UK, and he sent 3 separate invoices each charging £2.50 postage, obviously I said he was having a laugh and he said it was to pay someone for doing the post - heard that one before and I gave it the same reply as before. I got the postage down to £1.50 for the three, but there are many people I bet who wouldn't have argued and just paid up!

[Godzilla]

Charging extra for using Paypal is against eBay and Paypal rules, it also invalidates any seller protection available through Paypal. IMO the convenience and relative security compared to getting cheques or cash in the post is well worth the little bit of money off your profit... can see how it would be annoying if you're selling big money items, but in that case maybe you just have to decide not to take Paypal for them!

link

Godz

[Godzilla]

Agreed, and I charge exactly the same. 

I won 3 oldies last week, from a seller in the UK, and he sent 3 separate invoices each charging £2.50 postage, obviously I said he was having a laugh and he said it was to pay someone for doing the post - heard that one before and I gave it the same reply as before.  I got the postage down to £1.50 for the three, but there are many people I bet who wouldn't have argued and just paid up!

link

I bought three really cheap items from Hong Kong this week. They all cost around a couple of dollars each but the postage was 7 dollars on each item. I stupidly assumed that there would be a discount for combined shipping and I emailed the seller asking for a recalculated total.

He quoted me $18.50 shipping - a discount of $1.50

I suppose the lesson is always ask before you buy.

Godz

Edited April 5, 2005 by Godzilla

[Guest Andy BB]

People use high postage charges to save on commission. eBay currently charges only on the selling price, not on postage - hency why you can buy any manner of dodgy gear from the far east for 1p.

It also affects your listing fees.

If you have no reserve price and a starting price of less than £1 you are charged 15p to list the item.

If you have a starting/reserve price of £30 you pay £1.50

Sell a £600 record with the usual method and pay £26 to eBay (excluding paypal fees)

Sell it Hong Kong stylee and pay eBay 16p.

It's bloody annoying and eBay will clamp down on it soon but until they do it sometimes makes sense for sellers to have high postage costs. Take it into account when bidding.

[vaultofsouler]

Won an item off ebay,£3.00 postage it arrives with a 28p stamp on it.I've been ripped off with the postage,if I leave them a neg feedback,they will do the same for me,how do I express my disapproval without affecting my feedback?

Or should I wait a week and tell them the item hasn't arrived,they won't have proof of postage.

Please advise.

Thanks

Pete

link

Why not just wait until "seller" puts up feedback first.... then you can leave what you want without effecting your feedback .... if they don't leave any then don't leave any yourself to avoid any retaliation type feedback.... a few missed feedbacks to your total is hardly worth worrying about .... and like said before, you can e-mail future high bidders with your experience if you choose to.... personally wouldn't bother though as would have better things to do than "trail" a sellers items ....

[vaultofsouler]

Charging extra for using Paypal is against eBay and Paypal rules, it also invalidates any seller protection available through Paypal. IMO the convenience and relative security compared to getting cheques or cash in the post is well worth the little bit of money off your profit... can see how it would be annoying if you're selling big money items, but in that case maybe you just have to decide not to take Paypal for them!

link

Totally true Rach.... once had a "request" for 10% "extra" if was paying by PayPal .... told seller to bollox and included this link in reply.... SEE HERE.... he apologised stating he didn't know about this and accepted with no "extra" bit as it can't be imposed.... if accepting PayPal then you accept the charges yourself IMO.... don't like it then don't use it.... simple....

[Steve G]

Have to disagree here mate.

I happily pay the paypal fees as it saves me time going to the bank a couple of times a week and changing foreign cash at the post office etc.

Also you are much more likely to get immediate payment from someone with a paypal account.

It's a godsend to sellers

link

Depends on what they are...

Let me share with you this dilemna...won an EBay auction quite pricey.

The bloke emails me and says "You need to add $40 for Paypal"

Not disclosed on the original posting, in fact all that was posted for payment was the Paypal logo "This seller prefers Paypal" "Will ship worldwide" etc..So at that point do I forego the record and suggest the guy engages in a little sex and travel (in two words), or do I bite my tongue and pay the "extra"? I am afraid I bit my tongue in this particular instance as it was a rare 45.

As far as I am concerned PP is a cost of doing business for the buyer, and I considered myself hard done by by this non disclosure. So I left no feedback, and the guy chased me up about it too - by which time of course the record had arrived safely "chez moi", and I was able to tell the dealer precisely where to stick his missing "positive feedback".

[Steve G]

Depends on what they are...

As far as I am concerned PP is a cost of doing business for the buyer,

Oops that should say "Cost of doing business for the seller" - but of a "Freudian" slip there.

[Guest wrighty]

I find some peoples' postage charges excessive (actually didn't bid on a record last night as the postage was 2.75).  I charge 1.50 for a 7" which I think is fair taking into consideration actual postage, about 70p - packaging etc it also just covers my listing fee/sellers fee/paypal fees, and as I am currently selling off very bottom of the market stuff i.e. 70s tamla which I aquired the records only usually make a 50p - £1, if I charged any less for postage I would be operating at a loss.  In the end I probably only make about 60p profit on a record.

Have noticed that more and more people are charging a % for pay pal.  Not sure what I think about that, as it is a efficient secure service ok it does cost but you don't have the hastle of having to bank cheques/cash postal order etc - I find it worth the small % to use it from a sellers point of view.

QOF

link

well i think you'll find this guy tops the lot....

https://cgi.ebay.com/ws/eBayISAPI.dll?ViewI...4714310965&rd=1

had several run-ins with him over something i won last year for £75 (reasonably priced believe it or not), after i won the auction i noticed he was trying to charge £10 for registered post, a complete rip-off of course but when i queried it he got very uptight and even set up a mock ebay auction (i kid you not) with the title 'message for ian wright' which had a description saying i was refusing to pay for his poxy auction! eventually he backed down and reduced it to £6 (still a rip-off), but when i received it it was in a brown paper envelope and he's sent it recorded (about £1.50)!!

still, had a bit of fun with the feedback as he'd already left me positive, silly boy

Edited April 5, 2005 by wrighty

[vaultofsouler]

well i think you'll find this guy tops the lot....

https://cgi.ebay.com/ws/eBayISAPI.dll?ViewI...4714310965&rd=1

had several run-ins with him over something i won last year for £75 (something reasonably priced believe it or not), after i won the auction i noticed he was trying to charge £10 for registered post, a complete rip-off of course but when i queried it he got very uptight and even set up a mock ebay auction (i kid you not) with the title 'message for ian wright' which had a description saying i was refusing to pay for his poxy auction! eventually he backed down and reduced it to £6 (still a rip-off), but when i received it it was in a brown paper envelope and he's sent it recorded (about £1.50)!!     

still, had a bit of fun with the feedback as he'd already left me positive, silly boy 

link

Wrighty.... when posting before re surcharging for PayPal fees should have mentioned that sellers try to get around this by hiking up their postage fees .... could this be the case here :angry: .... seems to be ....

[P5OULH]

Would consider it a pleasure can i let tony know to bring some tunes as well let me know i won,t tell tony till it is ok most gracious thanks paul