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Accidental Negative Feedback - Is There An Appeal

Pete S

By Pete S
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Pete S Veteran

Pete S

Posted
Posted (edited)

Bloke has left me negativefeedback but it was meant to be positive - "excellent great transaction" or whatever but he's clicked negative (even though it comes up with a warning), anyway, does anyone know if there is an appeal against this?

Edited by Pete S
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Simsy Veteran

Simsy

Posted
Posted

Bloke has left me negativefeedback but it was meant to be positive - "excellent great transaction" or whatever but he's clicked negative (even though it comes up with a warning), anyway, does anyone know if there is an appeal against this?

Should be able to with that kind of comment. Should be an administrational thing. Contact Ebay.

gazman Veteran

gazman

Posted
Posted

Pete

I believe you can mutually agree to remove feedback using a Mutual Feedback Rating Withdrawal form. I belive it's explained in the help section.

Hope this helps

gary

Pauldonnelly Veteran

Pauldonnelly

Posted
Posted

Bloke has left me negativefeedback but it was meant to be positive - "excellent great transaction" or whatever but he's clicked negative (even though it comes up with a warning), anyway, does anyone know if there is an appeal against this?

sorry Pete but my wife has just asked me whats so funny on the internet...

45cellar Veteran

45cellar

Posted
Posted

He's obviously f*cking nuts.

ebay need to address this, how can you mutually sort this.

The Evidence speaks for it's self. Surely they have a moderator.

Pete should not be in this position, come on ebay where are you.

Pete S Veteran

Pete S

Posted
  • Author
Posted

ebay need to address this, how can you mutually sort this.

The Evidence speaks for it's self. Surely they have a moderator.

Pete should not be in this position, come on ebay where are you.

I think maybe I'll have a look at the members forum see if they know anything...

45cellar Veteran

45cellar

Posted
Posted

I think maybe I'll have a look at the members forum see if they know anything...

Thanks for posting this. I hope you get it sorted mate.

A concern for all who use ebay I think.

Pete S Veteran

Pete S

Posted
  • Author
Posted

Thanks for posting this. I hope you get it sorted mate.

A concern for all who use ebay I think.

Yeah I think so too because this is deliberate - when you leave negative, it comes up with a warning asking if you are sure you want to - this guy is doing it on purpose

Mace Veteran

Mace

Posted
Posted

Yeah I think so too because this is deliberate - when you leave negative, it comes up with a warning asking if you are sure you want to - this guy is doing it on purpose

Pete, there is a LIVE CHAT facility on ebay.com which works like an Instant messaging system.

Used it when I had a prob with logging on and they were really helpful and quick at resolving my probs...saves waiting 3 days for an automated email response!

I posted a link to the live chat facility on a thread on here about probs with logging onto ebay due to 'third parties' accessing accounts (which seemed to be due to esnipe).

Ain't got it too hand but let me know if you're struggling as I'll try and get it for ya.

Regards

Mace

pikeys dog Veteran

pikeys dog

Posted
Posted

They are currently looking into this - they are calling it something like feedback jury where obviously unwarranted negative feedbacks can be withdrawn by a 'jury' of eBay members...

Got a message off them the other day asking if I wanted to join the programme.

Pete S Veteran

Pete S

Posted
  • Author
Posted

Pete, there is a LIVE CHAT facility on ebay.com which works like an Instant messaging system.

Used it when I had a prob with logging on and they were really helpful and quick at resolving my probs...saves waiting 3 days for an automated email response!

I posted a link to the live chat facility on a thread on here about probs with logging onto ebay due to 'third parties' accessing accounts (which seemed to be due to esnipe).

Ain't got it too hand but let me know if you're struggling as I'll try and get it for ya.

Regards

Mace

Was going to use it Mace but it said it was too busy at the moment!


Mace Veteran

Mace

Posted
Posted

Was going to use it Mace but it said it was too busy at the moment!

Keep trying it mate - I thought it was really helpful.

I had 3 negs removed when I first started selling on ebay....had a transaction dispute with some prick and he created a new ID and put over the top high bids on 3 items I was selling on ebay at the time.

Day after he won them he posted neg feedback even though he'd never paid (obviously never intended to), but he'd also done it on a few other sellers and I sussed him out, contacted other sellers and we all contacted ebay...they removed the negs after a couple of weeks.

Beauty of it all was I offered the items to second highest bidders and they all bought them even though prices were high...seem to remember a copy of Lou Johnson Unsatisfied on blue Bigtop went for about £70!!! :rolleyes:

Fall in a sewer and come out wearing a gold watch me... :thumbup:

Ian Dewhirst Veteran

Ian Dewhirst

Posted
Posted

I'm starting to wonder if theres some kind of glitch in the ebay system

There seems to be a ton of glitches in the ebay system these days! If they put some resource into sorting them out properly there would be a lot less frustration IMHO.

Sometimes it makes you lose the will to live.......

Ian D

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