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Posted

Think this might be important information for anyone who booked tickets from the Kartenhaus website which recommended by German soul organisers, received an e-mail today advising that their website has been hacked and any credit card details held may be used fraudulently, said we should check our statements and notify the bank. GREAT :thumbup:

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Posted

Think this might be important information for anyone who booked tickets from the Kartenhaus website which recommended by German soul organisers, received an e-mail today advising that their website has been hacked and any credit card details held may be used fraudulently, said we should check our statements and notify the bank. GREAT :thumbup:

Which events does this relate to, never heard of the site

Posted

Which events does this relate to, never heard of the site

I think it is similar to Ticketmaster but it's German, Ralf advertised this site for the boat tickets, also I used it for the Baltic Weekender Tickets, I am sure Ralf will aware of the e-mails from Kartenhaus if it is as serious as they are saying.

Guest markus gora
Posted

I think it is similar to Ticketmaster but it's German, Ralf advertised this site for the boat tickets, also I used it for the Baltic Weekender Tickets, I am sure Ralf will aware of the e-mails from Kartenhaus if it is as serious as they are saying.

billy don't worry,i think you danced yorself in every german heart....you will get a free entry everywhere... :thumbup: cheeers,markus

Posted

Hello,

Jan told me about the Kartenhaus problem. I`m really sorry to hear what happened. The MS Hedi promoter gave them around 20 tickets for the boat trip on sunday (no tickets for the Allnighters at the Mandarin Kasino) and they sold approx 10 of them.

The Kartenhaus sell tickets for most of the concerts/music events in Hamburg for more than 10 years. The MS Hedi boat promoter sell his tickets regulary via Kartenhaus and told me that he had never problems before.

We will not work with them again in the future and we hope none of the 10 soulies who ordered the boat tickets there have some following problems with their credit cards.

Sorry, but it`s not our fault. This can happen anywhere and everywhere nowadays.

All the best

Ralf

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