Mike Posted March 17 Posted March 17 An upcoming upgrade to the software means that we will in the near future no longer use 'user names' for logging in, all members will need to use their 'account email' to login to Soul Source To help prepare all for this change we will be testing the process out over the next couple of weeks, starting off with it in place for a couple of hours then gradually increasing; hopefully to avoid disruptions during the change over If anyone does have any problems getting in, please use the 'contact us link' on the login page and we will try to assist
Mike Posted March 19 Author Posted March 19 On 17/03/2025 at 12:57, Mike said: An upcoming upgrade to the software means that we will in the near future no longer use 'user names' for logging in, all members will need to use their 'account email' to login to Soul Source To help prepare all for this change we will be testing the process out over the next couple of weeks, starting off with it in place for a couple of hours then gradually increasing; hopefully to avoid disruptions during the change over If anyone does have any problems getting in, please use the 'contact us link' on the login page and we will try to assist an announcement has been added to show to all members you can view, check and change your account email address via your profile settings link below https://www.soul-source.co.uk/settings/ 1
Pigeon Thing Posted March 19 Posted March 19 ...sorted...and the site issue disappeared with the update as expected...
John Muir Posted March 21 Posted March 21 I lost my password years ago & always log in using google can admin send me a link with my old password in?
Mike Posted March 21 Author Posted March 21 31 minutes ago, John Muir said: I lost my password years ago & always log in using google can admin send me a link with my old password in? we don't have access to any of the members passwords as they are all encrypted if you see the link below, it tells you how to get a new password only takes a couple of minutes https://www.soul-source.co.uk/forums/topic/458149-lostforgotten-passwords-what-to-do/ 1
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