JM Sale

[Manfromsoul]

Reading all the comment about I can understand the frustration regarding having funds tied up due to delays in receiving the items. This is what I know 1st hand from what I have personally witnessed.

The impact of the 50% sale far outreached any expectation, with orders coming from the whole of the UK, Europe, Asia and America(s). Orders that would normally be taken in one week, now being taken daily. But not only an increase in orders taken but additionally each order multiplied tenfold due to the massive discount that has been applied. (Let me just give a brief example - 150 orders containing 2 items per week, became 150 orders containing 20 orders per day... This is just an example) A few orders placed have been for up to 200 items. 

I spoke to JM and suggested due to the exceptional demand that he closes the sale down, but as he pointed out to me 'being a man of his word' it is not something he is prepared to do. Extra staff have been drafted in by JM to deal with the demand on site. Additionally staff have been recruited by JM that work remotely with boxes of vinyl updating the Discogs inventory. I totally understand the comments regarding business infrastructures dealing with clients/orders and daily operations, but this exceptional reaction has his whole team off guard.

Someone that has operated for over 50 years, building a global client base, paying VAT and Taxes, JM has too much to lose by defaulting on this. There will be orders that will not be fully completed, but replacements or refunds will be made. From my own experience of buying records from various sellers over the years, even placing orders for 3 or 4 items I have been refunded due to unavailability etc. 

I know that the whole team, and the additional staff drafted in are working on completing all the orders with the exceptional demand that has been put on them. There is a limit however to how many more people can be drafted in due to the sheer volume of vinyl/styrene on site 4 million is not an exaggeration. 

I know that most people that have ordered will be patient, most people have dealt with JM long enough to realise circumstances have been impacted. The offer of 50% is incredible and also brave but you may have to wait a couple of weeks for them and that benefit! I know any business, record dealers/suppliers would have the same problem with these volumes. I would suggest if you cannot wait, it is probably best that you do not place any orders right now.

Dean

[Tricky]

First order 20 records. 18 turned up Not all of those came as ordered so will be going back for refund.Second order 12 records.We will see how many arrive and how accurate they are.Everything I ordered bar one was some form of M- .

If I’d known on 27th Dec I was putting out £4,500 on a long term loan I might have thought twice. Luckily for me the first order was majority cost wise so have the money for my new boiler.

Not having the items.Not sending the right items.Not keeping control of his stock wherever it is is obviously my fault.I am a bad customer!!! I just should be grateful that I had the opportunity to buy from his half price sale which made most items affordable and buy items I didn’t get from his gazillions of records in storage.

Im off to lay prone at the altar of Johnny MANSHIP.

 

 

[Woodbutcher]

3 minutes ago, Tricky said:

I’d known on 27th Dec I was putting out £4,500 on a long term loan I might have thought twice. Luckily for me the first order was majority cost wise so have the money for my new boiler.

Actually you knew you full well you were spending the money outright on records , not lending anyone anything.

[Shinehead]

On 04/01/2025 at 15:42, Tricky said:

Well I bought a few bits because I thought that with 50% off I could get some reasonably priced tunes. Bearing in mind they are nearly all mint so all good.I haven’t bought off of John for years because his prices are so off.On Discogs often there are other copies from the UK cheaper and he is always a lot higher.

The one I’m most happy with is a mint Louis Curry on Reel. I’ve paid £225. Only 8 sold on Discogs since 2017 and 6 were for £350 or more.

You seemed happy about your acquisitions here.

[Tricky]

22 minutes ago, Woodbutcher said:

Actually you knew you full well you were spending the money outright on records , not lending anyone anything.

True I concede I was wrong to say that but am frustrated.

8 minutes ago, Shinehead said:

You seemed happy about your acquisitions here.

True. It was a discussion on the merits of sale on 4th before everyone went back to work and it all went Pete Tong.

I feel that the onus on us buyers is to just suck it up and feel grateful.Not me I’m afraid.

[Shinehead]

5 minutes ago, Tricky said:

 

I feel that the onus on us buyers is to just suck it up and feel grateful.Not me I’m afraid.

At this moment I do not see any alternative,other than cancelling the order, I get everyone's frustration but John is not a fly by night and with patience and a bit more tolerance all will end well probably with not as many records as expected but fully refunded for the missing ones.

[Mr Outsider]

11 minutes ago, Tricky said:

True I concede I was wrong to say that but am frustrated.

True. It was a discussion on the merits of sale on 4th before everyone went back to work and it all went Pete Tong.

I feel that the onus on us buyers is to just suck it up and feel grateful.Not me I’m afraid.

tbf, if you'd ordered weeks ago on discogs and not heard back yet, you'd also be waiting for your 50% refund, so the loan comment kind of checks out as far as discogs goes. The website had a code for the half off, it isn't Manship's fault that discogs doesn't offer a similar system at check out, though this isn't the main cause for the griping here in any case

[Mike]

8 hours ago, Mike said:

 

by all means comment on your sales experience and/or give advice/views but lets try and keep the conversation both factual and worthwhile

 

 

 

 

time for some members to step away from the keyboard and get some air

topic temp closed and some posts unapproved due to ongoing moderation action

[Mike]

Site note, posts have been dropped and a member has been given a site warning as per our terms of use, after posting a post that could be taken as an accusation of criminal or fraudulent activity

https://www.soul-source.co.uk/terms/

Topic will be reopened shortly, all members are requested to follow our term of use and try and keep the conversation both factual and worthwhile, any moderation discussion should be done in a new topic in our freebasing forum