Royal Mail tracking problems

[Mick Holdsworth]

I'm looking for a bit of help please.

Is anyone is having trouble with the Royal Mail tracking page ?  Maybe it's me, but these two are giving me a headache, and I wonder if anyone can check them out for me.

 

The first one is a US incoming parcel. It shows on USPS site okay, and it DID show on the UK RM site, but it was hit and miss, up till a couple of days ago, and now it won't work atall.

https://www.royalmail.com/track-your-item#/tracking-results/LV672970434US

 

The second one is a UK Parcel I sent out (to Talk Talk) using a pre paid sticker couple of days ago (Accepted at PO no problem).

https://www.royalmail.com/track-your-item#/tracking-results/OT242490028GB

In each case I the numbers turn to red and I get an error message. "Sorry, there was a problem, please try again".

 

So if anyone can test them and let me know what you get, that would be great.

Thanks
Mick

[Tagtag]

https://www.google.com/search?q=LV672970434US&rlz=1C1CHBD_en-gbGB859GB859&oq=LV672970434US&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg80gEJMzU4NmowajE1qAIIsAIB&sourceid=chrome&ie=UTF-8

https://parcelsapp.com/en/tracking/OT242490028GB

Not much success

[Jamesh]

Just tried and got this 

[Mick Holdsworth]

Thanks for that. I think the US one is the same info on the USPS site, and the ParcelApp one doesn't recognize the number.

Running the US number through ParcelApp it also gives the Full USPS info, but can't pick up the number in the UK

I think the problem is with the Royal Mail site.

 

[Mike]

6 minutes ago, Jamesh said:

Just tried and got this 

got this as well

but when I hit the red 'track your delivery' button I got another page saying

In Transit

This item is now leaving the originating country. More information will be available when it arrives in the UK.

Tracking number:LV672970434US

Item from:United States of America

Tracking history

Thursday 21 November 2024

01:47

Item Leaving overseas

United States of America

01:01

Item received at

United States of America

[Woodbutcher]

Tells me the number is wrong , best you check the details you loaded.

[Mick Holdsworth]

6 minutes ago, Jamesh said:

Just tried and got this 

Yep, that's what I get too, for both. Think the problem is the RM site itself rather than the numbers. (As I said before the LV .. number did show up, as "In Transit" up till 2 days ago, so it must be on the system.

[Mike]

3 minutes ago, Mick Holdsworth said:

Yep, that's what I get too, for both. Think the problem is the RM site itself rather than the numbers. (As I said before the LV .. number did show up, as "In Transit" up till 2 days ago, so it must be on the system.

see my post ref lv one

[Mick Holdsworth]

7 minutes ago, Mike said:

got this as well

but when I hit the red 'track your delivery' button I got another page saying

In Transit

This item is now leaving the originating country. More information will be available when it arrives in the UK.

Tracking number:LV672970434US

Item from:United States of America

Tracking history

Thursday 21 November 2024

01:47

Item Leaving overseas

United States of America

01:01

Item received at

United States of America

Thanks for that, that is the UK RM page I was getting until a couple of days ago. Just tried it again and even though It's the same error, I hit the red button a couple of times and hey presto, it worked, so thank you for that.

[Mick Holdsworth]

13 minutes ago, Woodbutcher said:

Tells me the number is wrong , best you check the details you loaded.

Yes, the message varies. I've just had one saying unable to verify at the moment, try again tomorrow.

For this one, it was a retun to Talk Talk and they sent me a pre paid sticker , and a link to book a collection. When I tried to enter the number I got a similar error message, so on Wednesday I went to the PO and they beeped it fine.

I asked them if number was okay, mentioning problems with booking it online, and they sait the munber is fine, even comfirmed the open "OT" rather than "0T" (It has to be two letters, then nine numbers then two more fimal letters.

Thanks for your help

 

[Spook]

Your US inbound has departed London Airport 22nd Nov