Mike Posted June 11 Posted June 11 (edited) Ok people as have a bit more time available now to spend on the admin side of things on here, read the below... One thing always felt needed an improvement on here, is letting people know what's going on or/and how things work and the thinking behind things/actions/decisions Plan is as 'admin' things happen will try and make a note in this topic just to inform and try and keep all members aware of everything soul source related on the admin and moderation side To get things going a couple of member related admin tasks that were carried out Active/inactive members We do close accounts after 3 years inactivity but as just done we can reopen once aware that the member has logged in again (a monthly check) as long as its within a year of the closure, as we delete after 4 years This is done as per data protection/privacy concerns, we are signed up to the Information Commissioner's Office (ICO) under the Data Protection Act 2018. and do follow their UK GDPR guidance Spam Members/Bots - Getting Cleverer There is an increase in the amount of posts by spam bots/members who appear to be getting cleverer all the time both thru ai and manual posting methods. sometimes hard to spot as they do quote other members posts in what at first seems a normal way but once you look at things deeper you can see what they are up to If you do notice that a post by a new member has gone missing then there is a good chance that the member has been marked by us the site as a 'spammer' which will then automatically delete all the spammers content and closes the account Ok that's about it for now as said will try and keep this 'admin' related topic both informative and worthwhile As always if you do have any q's on anything admin/moderation related you are always more than welcome to shout them up via comments, new topics or if rather pm me or any of the team team link https://www.soul-source.co.uk/staff/ atb mike Edited June 11 by Mike tidy 3
Mike Posted June 12 Author Posted June 12 A morning catch up on recent admin stuff and backend work eBay highlight feature improvements carried out to our ebay highlights feature, can read here https://www.soul-source.co.uk/articles/freebasing/site-ebay-highlights-feature-improvements-r5070/ ------------------------------------------------------------------------------------ Community map feature As we now have an inhouse event map feature the 'events' category on the Community map feature has been removed as no need any longer Also other Community map feature categories such as record stores, historic venues, studio locations etc have been removed as they have never been used Do need to be aware that some of these features here on Soul Source do require regular 6/12 monthly licence payments, and as such they are always under review The Community map feature now basically serves as a member location only feature and will review if still worthwhile keeping it running in the near future Community Map Feature link https://www.soul-source.co.uk/communitymap/ Our New Local Soul Event Map replacement https://www.soul-source.co.uk/events/14-local-soul/
Mal C Posted June 12 Posted June 12 I’ve noticed allot of member locations, i.e, the written location on the profile do not match the map... mine doesn’t, the pin is bucks, but I live in Wales... unless the location feature maybe helps with spammers like your recent Indian post Mike, it's fun, but I don’t think that map is all that necessary.
Mike Posted June 12 Author Posted June 12 yep the 'map' and the 'profile' addresses are different it should now in theory sync the profile location onto the map one try re-entering your profile location and within a hour it should sync so both are the same... in theory
Mike Posted June 13 Author Posted June 13 sales forum a ebay sales advert post was dropped from our main forum our main record sales forum is set up for direct selling only as in setup for our members selling directly thru soul source as it says in the guidelines that all members posting have agreed to follow... -------------------- Sales Markt Section Guidelines WHERE TO POST SALES Sellers - where to post/advertise your record sale items in our Soul Markt sections... Member posting individual sale items or lists - selling directly via Soul Source (by pm/email/telephone) - Post in the RECORD SALES FORUM Member with a website/store - selling directly via Soul Source (by pm/email/telephone) - Post in the RECORD SALES FORUM Member with a website/store - posting listings for their website/shop sales and sells directly via their own shop/listings - Post in the WEBSITE SALES FORUM Members selling items on ebay/discogs - who wish to advertise those sales to members - Post in the WEBSITE SALES FORUM Members who own/run a website which is set-up to publicly charge other traders to sell/buy 45s (fee/commission) - BANNER ADVERTISING AVAILABLE ONLY --------------------
Mike Posted June 13 Author Posted June 13 thats the weekly events guide duplicate event check carried out yep a bit late this week but lucky enough no dupes seen and only the one event needed a venue town/city address added 90 ish events for this week https://www.soul-source.co.uk/events/14-local-soul/ hit that and choose the planet view to see them all displayed in map format weekends almost here tf! 1
Mike Posted June 15 Author Posted June 15 yet again need to sort this out If people wish to discuss 45s prices, merits etc then our 'box' forum is the place not other members sales topics -------------------- COMMENTING ON SALES TOPICS Please do not comment on the merits/prices etc of Sale Forum items. This can have a negative effect on the sale and can affect the listings of other members sales. The finer details of the deal should be done via the site PM (personal message) system. Use PMs for personal information, chat or off-topic chat. Any comments deemed to be in violation may be removed without discussion. -------------------- 1
Mike Posted June 15 Author Posted June 15 the 'Satellite Weekender's' issue has just come up again It is something that needs to be done otherwise every weekend when there's a major national weekender such as Blackpool or Whitby we would end up with up to say 6 different weekenders howing being on at the same town at the same weekend in the guide
Mike Posted June 17 Author Posted June 17 Both a server and a site upgrades have been recently carried out, no new features, just backend stuff, though as always with upgrades there's always a chance of some new glitches afterwards Just shout up if you spot anything cheers mike 1
Chalky Posted June 17 Posted June 17 Is this affecting the activity stream? I keep setting ,mine so it doesn't show events and other stuff but it keep resetting to show everything?
Woodbutcher Posted June 17 Posted June 17 Another bug on the Activity stream here Mike. I scroll down through the first page no problem , but when I hit the "Load more activity" box to load the next page it's jumping from about six hours worth straight back to May 1st's activity and nothing inbetween ... ?
Mike Posted June 17 Author Posted June 17 On 17/06/2024 at 17:21, Chalky said: Is this affecting the activity stream? I keep setting ,mine so it doesn't show events and other stuff but it keep resetting to show everything? can you try this link out
Mike Posted June 17 Author Posted June 17 2 hours ago, Woodbutcher said: Another bug on the Activity stream here Mike. I scroll down through the first page no problem , but when I hit the "Load more activity" box to load the next page it's jumping from about six hours worth straight back to May 1st's activity and nothing inbetween ... ? odd , seems ok here, maybe a cache issue, will reset a few things overnight to see if that sorts it out can ya try viewing with browser in incognito mode
Woodbutcher Posted June 17 Posted June 17 5 minutes ago, Mike said: odd , seems ok here, maybe a cache issue, will reset a few things overnight to see if that sorts it out can ya try viewing with browser in incognito mode Hi Mike , It's working OK if I change the setting to "Expanded" but it's in the "Condensed" setting that I've used for a decade now that it's gone awry ...
Mike Posted June 17 Author Posted June 17 10 minutes ago, Woodbutcher said: Hi Mike , It's working OK if I change the setting to "Expanded" but it's in the "Condensed" setting that I've used for a decade now that it's gone awry ... Ok that helps as I can see that happening I will try and repair tomorrow . 1
Woodbutcher Posted June 17 Posted June 17 16 minutes ago, Mike said: Ok that helps as I can see that happening I will try and repair tomorrow . Cheers Guv ...
Chalky Posted June 17 Posted June 17 (edited) 13 hours ago, Mike said: can you try this link out https://www.soul-source.co.uk/discover/?do=create that link wants me to create an account Edited June 18 by Mike link fixed
Mike Posted June 18 Author Posted June 18 9 hours ago, Chalky said: that link wants me to create an account should say 'Create New Stream' ? you set up a new activity stream with the options that you want, then you choose to name it and set it up as the default stream
Mike Posted June 18 Author Posted June 18 2 hours ago, Mike said: should say 'Create New Stream' ? you set up a new activity stream with the options that you want, then you choose to name it and set it up as the default stream my fault, I posted the wrong link fixed now https://www.soul-source.co.uk/discover/?do=create 1
Chalky Posted June 18 Posted June 18 1 hour ago, Mike said: my fault, I posted the wrong link fixed now https://www.soul-source.co.uk/discover/?do=create Sorted that but the activity stream link that was top right no longer there
Woodbutcher Posted June 18 Posted June 18 14 hours ago, Mike said: Ok that helps as I can see that happening I will try and repair tomorrow . Seems all good here now Mike ...
Mike Posted June 18 Author Posted June 18 5 minutes ago, Woodbutcher said: Seems all good here now Mike ... yep I just tracked down the cause, something was up with an articles comments, now sorted 12 minutes ago, Chalky said: Sorted that but the activity stream link that was top right no longer there should be ok fo rya now? if you do it again (the edit), you need to hit the stream option button and then 'save as default' 2
Mike Posted June 18 Author Posted June 18 having some issues with our news/articles feature and the comments intergration looking like that there's a need to rebuild and refresh once time allows on the list just so ya aware 2
Mike Posted June 20 Author Posted June 20 On 18/06/2024 at 13:42, Mike said: having some issues with our news/articles feature and the comments intergration looking like that there's a need to rebuild and refresh once time allows on the list just so ya aware right old bit of work needed to sort this feature out once and for all the main issue is that the comments are duplicated in both the forum and the news/articles feature which does cause a lot of technical issues during this sorting out in future looking at rather than 'mirror' the comments will go for a comments on the news/articles only and just an announcement in the forums
Mike Posted June 21 Author Posted June 21 We have recently had complaints/concerns regarding posts in the forum accusing people of criminal acts In such cases, when we are not in a position to validate these accusations, once aware of any concerns we have no choice but to remove the posts as per our terms of use
Mike Posted June 24 Author Posted June 24 last week had to edit/remove a real life address posted in a post regarding a discogs sales dispute posting such details with out the persons consent can be problematic, especially when it concerns third party disputes that we have no means of validating and as such is discouraged unless there are good reasons
Mike Posted June 24 Author Posted June 24 the news/article repair/rebuild carries on fair bit of manual work matching comments up with the article and then the forum posts note if you are getting notifications regarding 'new' replies which are 'old' then the above is why
Mike Posted June 26 Author Posted June 26 every month a manual check is done on all inactive accounts to see if they are active again if they are (3 this month) then once aware they will be manually switched to active and reopened the stock reply pm sent below says it all... hi Your soul source account was closed as your account was reported by the system as inactive (over 3 years non-use) There is a years 'grace' before all closed accounts are deleted As you have recently logged in to Soul Source again, your account has now been reopened as now active Just so aware of what is going on Welcome Back Source Team
Mike Posted June 27 Author Posted June 27 all our archive forums are now set to member only viewing this should help improve performance etc https://www.soul-source.co.uk/forums/forum/108-archives/ the news/article feature sort out is still ongoing....
Mike Posted June 28 Author Posted June 28 The 'new' Front Page News & Articles forum has now been set to redirect to the news/article feature item when click on a topic This will hopefully resolve some of the 'duplication' that we get sharing the comments with the forum and teh feature basically if you click on the forum topic announcing the article you now get took to the article comments https://www.soul-source.co.uk/forums/forum/151-front-page-news-articles/
Mike Posted July 2 Author Posted July 2 News News feature improvements still ongoing Events moderation a couple of reviews have recently been dropped as they where not actual reviews One was a comment on a previous reviewer being involved with the event, and the other was a couldn't make it message
Mike Posted July 2 Author Posted July 2 regarding people involved in the event posting reviews afterwards my take is as per below a promoters (or someone who is involved) viewpoint can be interesting, yep sure its not always going to be that way from every promoter, a lot does depend on the actual promoters style/manner etc, but most of promoters on here do give a interesting 'take' And as long as everyone is or can be aware that they are part of the event team and so are giving an 'involved' view, then there shouldn't be a problem, should there? any views out there ?
Jumpinjoan Posted July 2 Posted July 2 (edited) In the past I have given starred reviews for Grumpy and other venues I've had a hand in running, but have a different view these days. I always post afterwards, to thank people for coming, DJs etc but don't feel it right for me as a promoter to give starred feedback. Everyone will think differently of course, but my feeling is that it is down to those who have attended and supported the event to give stars if they so wish x Edited July 2 by Jumpinjoan 1 1
Chalky Posted July 3 Posted July 3 I’m like Joan, I prefer others to leave reviews if I was involved. I’ve been to many events where the promoter has left a review and I’ve wondered if we was at the same venue. 1 1
Mike Posted July 3 Author Posted July 3 thanks both of you for taking time to pass on ya views 18 hours ago, Jumpinjoan said: In the past I have given starred reviews for Grumpy and other venues I've had a hand in running, but have a different view these days. I always post afterwards, to thank people for coming, DJs etc but don't feel it right for me as a promoter to give starred feedback. Everyone will think differently of course, but my feeling is that it is down to those who have attended and supported the event to give stars if they so wish x the problem is that the main and only workable place to give 'after event' views is the 'reviews' section of the event entry No real way can change this, We did once have a no promoters post 'reviews' policy but that was very problematic Any such system needs to be automatic and as the only way we can id 'promoters' is by the member posting the event - this can lead to various issues, as not every promoter is the actual event poster, plus we do have events being run by teams as in more than one person and we can't id every one involved . 2 hours ago, Chalky said: I’m like Joan, I prefer others to leave reviews if I was involved. I’ve been to many events where the promoter has left a review and I’ve wondered if we was at the same venue. But ain't that that 'promoters' fault, I do read some 'promoters' give a decent worthwhile after event view Could/should people say ok that is/was a 'promoters' view and then be able to take that in to consideration? ----------------------- I feel it be better if we have a open and easy to use enjoyable 'review' system Where promoters are encouraged to pass on views afterwards and connect with members who have attended as Joan says if we stop all them posting then we wont get that imo Possible improvement may be to mark/highlight the review as promoters/authors/involved view/post, any others?
Jumpinjoan Posted July 3 Posted July 3 I hear what you are saying Mike, it's trickers. That said, most promoters aren't going to star their events down are they, they are more often than not going to go for the full five. Maybe get rid of the star rating altogether and just have a written review? Like Chalky said, sometimes they are far from an honest representation of a night - good or bad x 1
Jessie Pinkman Posted July 3 Posted July 3 Recently a rival promoter gave a not very favourable review of a soul night that about 5 other members gave a very positive review of. Everybody has their own opinion but it may well have been tactical. 1
Mike Posted July 6 Author Posted July 6 On 03/07/2024 at 13:30, Jumpinjoan said: I hear what you are saying Mike, it's trickers. That said, most promoters aren't going to star their events down are they, they are more often than not going to go for the full five. Maybe get rid of the star rating altogether and just have a written review? Like Chalky said, sometimes they are far from an honest representation of a night - good or bad x Can't really get rid of the stars as the review system is a site wide tool and any edits like that could have a knock on effect elsewhere or in the future Another option would be to remove it completely for events and just say use the comments but as said I do feel it is a feature which does allows members (both punters and people involved) to give a more deliberate viewpoint if wish and so worthwhile I have added the below to show when a 'promoter' has posted a review so in theory all reading should be more aware where the 'take' is coming from Promoters view: Please note the below 'view' was posted by the 'promoter'
Jumpinjoan Posted July 7 Posted July 7 Thanks Mike. The promoter view notice doesn't work for us though, as someone else posts our event up (we hold takeover nights at their venue). Plus there are events on here that have more than one promoter. No real biggie, I'll just continue posting an after the event comment rather than a review x
Mike Posted July 9 Author Posted July 9 On 07/07/2024 at 13:01, Jumpinjoan said: Thanks Mike. The promoter view notice doesn't work for us though, as someone else posts our event up (we hold takeover nights at their venue). Plus there are events on here that have more than one promoter. No real biggie, I'll just continue posting an after the event comment rather than a review x no probs Joan, thanks for the feedback -------------------------------------- a general comment on it all as a example (to me) of one way that the 'review by promoters' can work well, is a recent review here https://www.soul-source.co.uk/events/event/78917-culcheth-two-room-soul-night-special-guest-john-vincent/?do=findReview&review=5356 ok you can always 'wonder' about the amount of stars given, that is unavoidable, but (to me) the wording and the manner of the review do make it a useful 'endnote' from the promoter to the event promotion?
Mike Posted July 10 Author Posted July 10 The main thrust over last week has been the building of the Event Guide weekly map view Basically every week view/list in the event guide now has a corresponding map view The news article here has more info and details https://www.soul-source.co.uk/articles/soul-music-news/soul-event-guide-new-weekly-map-view-r5080/ A final glitch has been ironed out thanks to a member making us aware and now the 'map view' should be hopefully 100% As always if you do spot any glitches or do have any feedback then pass it on as most helpful and always appreciated atb mike
Mike Posted July 11 Author Posted July 11 Yet again we get a request for access to an old account on here the member has lost the password and lost access to the account email Unfortunately we can not give access unless you have access to one of the above Don't forget we are talking in some cases about giving out access to the accounts pms, financial details, personal info and so on, as such we do need to follow certain guidelines to ensure data protection is upheld
Mike Posted July 16 Author Posted July 16 our 'online' and 'community map' features have now been moved to members only status, server performance being the reason
Mike Posted July 22 Author Posted July 22 Deleting accounts Had a request, just for info when we do get these we normally ask and then wait for 24 hr confirmations. As once an account is deleted then there is no return of it We can close and re-open accounts, so depending on the reasons, a closure request may be a better option than a deletion request Articles All the articles comment images should be now sorted along with other issues/concerns Events Moving on to looking at a spring clean of past events Thinking is to move all events posted pre-2020 to our event archive section, which is set up for member only viewing This should help server performance, any concerns?
Mike Posted July 24 Author Posted July 24 On 22/07/2024 at 15:05, Mike said: Deleting accounts Had a request, just for info when we do get these we normally ask and then wait for 24 hr confirmations. As once an account is deleted then there is no return of it We can close and re-open accounts, so depending on the reasons, a closure request may be a better option than a deletion request also we do have an 'official' account deletion request feature via the security page on your account settings page On 22/07/2024 at 15:05, Mike said: Articles All the articles comment images should be now sorted along with other issues/concerns should be sorted but.... if do see any missing please flag so we can sort asp On 22/07/2024 at 15:05, Mike said: Events Moving on to looking at a spring clean of past events Thinking is to move all events posted pre-2020 to our event archive section, which is set up for member only viewing This should help server performance, any concerns? All events posted before 01 Jan 2020 have now been moved and are now listed in our archive Event section (members only) to view just navigate to the day using our 'jump' button and the events will show Off topic posts as always ask people to try and keep things on topic in our forums, a lot easier and less hassle if you start a new topic
Mike Posted July 24 Author Posted July 24 after another old sales post query am thinking does it makes sense to lock off our old sales posts would locking all before 2020 work? can't think of any major reason for leaving such open to reply? anyone?
Mike Posted July 29 Author Posted July 29 2 x Off topic posts dropped, the member has been given a warning due to the nature of one of these posts
Mike Posted August 5 Author Posted August 5 'You just logged in from a device we haven't seen you use before' the email sent is an automatic security check If you go here you can disable it https://www.soul-source.co.uk/settings/devices/ cheers mike
Mike Posted August 10 Author Posted August 10 forum Political and current affairs topics just a reminder Due to the various moderation demands that dealing with such subjects require, we can not currently offer moderation on such topics and as such can not allow any such related topics events check- a reminder for all members to check events both before and after posting for duplication, bit of a pain both checking and then deleting duplicated events city/town names - they do need to be entered in the correct venue details city/town box for them to show on our listings cheers mike
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