Pete S Posted February 22, 2007 Share Posted February 22, 2007 The scenario is, bought 3 job lots of 60 x 45's. Described as vg- to vg+, mostly vg. I;d say 10% are vg and above, the rest are fair/good, I mean disgusting, dirty, look like they came out of a skip. Complained and the bloke says send them back for refund. However, I have to pay for them to be returned and it will be about 60 quid. Why should I be out of pocket when goods have been described incorrectly? If I go to paypal they will contact him and he will tell them he'll refund me when he receives the goods, but that still leaves me way out of pocket. What I have done is asked him for a partial refund, and said I'm going to leave 3 lots of negative feedback if we can't come to a compromise, mainly to stop other people having the same stunt pulled on them. Any comments/opinions/what to do? Link to comment Social source share More sharing options...
Peter99 Posted February 22, 2007 Share Posted February 22, 2007 I agree with you Pete - why should you be out of pocket for purchasing something which isn't what it says on the tin. I'd go for the partial refund - which you feel is a fair compromise. If he can't agree leave him the bad feedback. Link to comment Social source share More sharing options...
Guest Andy BB Posted February 22, 2007 Share Posted February 22, 2007 Individual or a trader Pete? You can nail him in Small Claims under the Sale of Goods Act and the Distance Selling Regulations. I use it all the time, always works with traders and when you quote it to Paypal complaints. Either way if the goods are not fit for purpose, as described, he has an obligation to provide a returns note or to arrange to have the item collected unless you agree that he can reimburse you later. Link to comment Social source share More sharing options...
Guest Posted February 22, 2007 Share Posted February 22, 2007 Individual or a trader Pete? You can nail him in Small Claims under the Sale of Goods Act and the Distance Selling Regulations. I use it all the time, always works with traders and when you quote it to Paypal complaints. Either way if the goods are not fit for purpose, as described, he has an obligation to provide a returns note or to arrange to have the item collected unless you agree that he can reimburse you later. Not if he is a US seller as I assume he is? Link to comment Social source share More sharing options...
Pete S Posted February 22, 2007 Author Share Posted February 22, 2007 Not if he is a US seller as I assume he is? yes, he is... Link to comment Social source share More sharing options...
Guest Dan Posted February 22, 2007 Share Posted February 22, 2007 (edited) problem - court wise - would be proving whether a record is g/vg/vg-/vg+ etc. what do those things mean, in a world of strict definitions? it would be a lawyer's wet dream (i know small claims doesn't need lawyers but you'd be there forever). and anyway, he'd probably just say they were fine when he sent them. i think what you've suggested is pretty fair pete. Edited February 22, 2007 by Dan Link to comment Social source share More sharing options...
Dave Thorley Posted February 22, 2007 Share Posted February 22, 2007 The scenario is, bought 3 job lots of 60 x 45's. Described as vg- to vg+, mostly vg. I;d say 10% are vg and above, the rest are fair/good, I mean disgusting, dirty, look like they came out of a skip. Complained and the bloke says send them back for refund. However, I have to pay for them to be returned and it will be about 60 quid. Why should I be out of pocket when goods have been described incorrectly? If I go to paypal they will contact him and he will tell them he'll refund me when he receives the goods, but that still leaves me way out of pocket. What I have done is asked him for a partial refund, and said I'm going to leave 3 lots of negative feedback if we can't come to a compromise, mainly to stop other people having the same stunt pulled on them. Any comments/opinions/what to do? Hi Pete Have every sympathy with you, but you should know after all these years when buying these job lots you have to take a chance. 80% will work in your favour, 20% don't. But push him hard for splitting the difference with the return shipping Dave Link to comment Social source share More sharing options...
Pete S Posted February 22, 2007 Author Share Posted February 22, 2007 He's just responded positively and agreed to a partial refund so if I ask for my shipping money back I'll be happy with that Link to comment Social source share More sharing options...
Baz Atkinson Posted February 22, 2007 Share Posted February 22, 2007 HAPPENED TO ME A FEW TIMES AND I HAVE USED THE PAYPAL RESOLUTION APPROACH,SALE OF GOODS DOES NOT COVER THIS ON US TRANSACTIONS,ID GET TALKING TO HIM AND TRY TO FIND AN AMICABLE SOLUTION,IF HE IS A REPUTED DEALER YOU MAY GET WAHT YOUR AFTER ,IF NOT THEN YOU COULD BE IN FOR A ROUGH RIDE. I THINK THERE IS ALWAYS A ELEMENT OF RISK RE PACKS OF RECORDS ,THERE USUALLY DO NOT MEET THE PURCHASERS EXPECTATIONS,AND THE SKIP SCENARIO MIGHT NOT BE FAR FROM THE TRUTH. GOOD LUCK BAZ A. Link to comment Social source share More sharing options...
Guest smigger Posted February 22, 2007 Share Posted February 22, 2007 Similar thing happened to me. See thread https://www.soul-source.co.uk/index.p...mp;#entry372676 Link to comment Social source share More sharing options...
Dave Rimmer Posted February 22, 2007 Share Posted February 22, 2007 You can nail him in Small Claims under the Sale of Goods Act and the Distance Selling Regulations. I use it all the time, Why do you keep buying crap things then ? Link to comment Social source share More sharing options...
Spaghetti Weston Posted February 22, 2007 Share Posted February 22, 2007 The scenario is, bought 3 job lots of 60 x 45's. Described as vg- to vg+, mostly vg. I;d say 10% are vg and above, the rest are fair/good, I mean disgusting, dirty, look like they came out of a skip. Complained and the bloke says send them back for refund. However, I have to pay for them to be returned and it will be about 60 quid. Why should I be out of pocket when goods have been described incorrectly? If I go to paypal they will contact him and he will tell them he'll refund me when he receives the goods, but that still leaves me way out of pocket. What I have done is asked him for a partial refund, and said I'm going to leave 3 lots of negative feedback if we can't come to a compromise, mainly to stop other people having the same stunt pulled on them. Any comments/opinions/what to do? they wouldnt be off an ex pat that lives in the l.a area would they pete Link to comment Social source share More sharing options...
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