Ronjon Posted August 31, 2017 Posted August 31, 2017 Contacted Secret Stash by phone last week and left message. No reply. Contacted Secret Stash several times by e-mail. No reply. Contacted Mark B (u k agent) 2 or 3 weeks ago and he told he would e-mail them. No reply since. To answer your question it doesn't look like we are going to receive it, but it would be nice to be kept up to date. After all it is 3 years next month since my order was placed. Andy
Mark R Posted August 31, 2017 Author Posted August 31, 2017 9 minutes ago, ronjon said: Contacted Secret Stash by phone last week and left message. No reply. Contacted Secret Stash several times by e-mail. No reply. Contacted Mark B (u k agent) 2 or 3 weeks ago and he told he would e-mail them. No reply since. To answer your question it doesn't look like we are going to receive it, but it would be nice to be kept up to date. After all it is 3 years next month since my order was placed. Andy Must be 3 years this Christmas for me then.....I recall ordering in a Christmas holiday sometime! Hope it comes............this is the problem with paying upfront eh?? Cheers, Mark R
Mark R Posted October 2, 2017 Author Posted October 2, 2017 Anyone??......I don't like paying upfront to be short changed!! Cheers, Mark R
Roburt Posted October 3, 2017 Posted October 3, 2017 I know the US end of the op has been struggling (due to personal reasons) over recent weeks / months. Mark has more info on the situation.
Mark R Posted October 3, 2017 Author Posted October 3, 2017 11 minutes ago, Roburt said: I know the US end of the op has been struggling (due to personal reasons) over recent weeks / months. Mark has more info on the situation. It's just one last step to complete the 6 though John, so near yet so far! Cheers, Mark
Chalky Posted October 3, 2017 Posted October 3, 2017 The tracks are mastered aren’t they, just a case of getting pressed. A seperate company deals with distribution. If anyone has any info maybe it ought to be shared with everyone else cause we are all in the dark over it.
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 Right first up as with previous hick ups on the Midas package I resolved those issue pretty quickly, secondly I will send a direct email to the USA with you concerns, there have been delays and distribution problems and as stated some personal issues which have not helped, Secret Stash are a first class outfit, I agree communication can be slow but I will endeavour to get an answer for you all, perhaps in future if you have any concerns or issues relating to Secret Stash you can contact me directly via a PM here or email bicknellmark@aol.com, this industry at best is a slow process in the production side of it, however I totally get the frustration of delays etc. on the final album, every order will be honoured. 1
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 Quote 7 minutes ago, Mark Bicknell said: Right first up as with previous hick ups on the Midas package I resolved those issue pretty quickly, secondly I will send a direct email to the USA with you concerns, there have been delays and distribution problems and as stated some personal issues which have not helped, Secret Stash are a first class outfit, I agree communication can be slow but I will endeavour to get an answer for you all, perhaps in future if you have any concerns or issues relating to Secret Stash you can contact me directly via a PM here or email bicknellmark@aol.com, this industry at best is a slow process in the production side of it, however I totally get the frustration of delays etc. on the final album, every order will be honoured. Right email sent directly to the top man my boss in the USA so it will be there at the start of business today, I have expressed your concerns and will keep you updated on this, any further concerns please contact me directly.
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 On 31/08/2017 at 07:43, ronjon said: Contacted Secret Stash by phone last week and left message. No reply. Contacted Secret Stash several times by e-mail. No reply. Contacted Mark B (u k agent) 2 or 3 weeks ago and he told he would e-mail them. No reply since. To answer your question it doesn't look like we are going to receive it, but it would be nice to be kept up to date. After all it is 3 years next month since my order was placed. Andy See my posts below.
Chalky Posted October 3, 2017 Posted October 3, 2017 I know there is a wait for pressing in the US but everyone else is getting their products out. Is the record pressed? If distribution issues maybe a change in distributor.
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 49 minutes ago, chalky said: I know there is a wait for pressing in the US but everyone else is getting their products out. Is the record pressed? If distribution issues maybe a change in distributor. I have sent an email to the USA as I said I would with the concerns here, I personally don't have any information here as that side of the business has nothing to do with me directly, all I can do is pass it onto the States, I have told him there is a post here and to act on it, I will do my level best to get some answers.
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 RE: Toddiln’ Town Many apologies for the delay in this release. From a sudden plant closure, to a licensing snafu, to bad plates and more, the final installation of The One-Derful! Collection has proven to be a difficult one. If you are a subscriber waiting for your copy, you may send us your paypal address and we will refund the cost of this title if you'd like. When it is complete, you will have an opportunity to re-purchase it (with the bonus 7”). Sorry for the long wait, Secret Stash Records 1
Mark Bicknell Posted October 3, 2017 Posted October 3, 2017 1 minute ago, Mark Bicknell said: RE: Toddiln’ Town Many apologies for the delay in this release. From a sudden plant closure, to a licensing snafu, to bad plates and more, the final installation of The One-Derful! Collection has proven to be a difficult one. If you are a subscriber waiting for your copy, you may send us your paypal address and we will refund the cost of this title if you'd like. When it is complete, you will have an opportunity to re-purchase it (with the bonus 7”). Sorry for the long wait, Secret Stash Records Reply from my email this morning. 1
Mark R Posted October 3, 2017 Author Posted October 3, 2017 1 hour ago, Mark Bicknell said: Reply from my email this morning. Thanks Mark, quite happy to wait as long as I know it's coming!
Guest Posted May 14, 2018 Posted May 14, 2018 Time passes and it's now four years since the original subscription was played. Is there any news on the Toddlin' Town release?
Mark R Posted May 14, 2018 Author Posted May 14, 2018 6 hours ago, Firecrest said: Time passes and it's now four years since the original subscription was played. Is there any news on the Toddlin' Town release? It's embarrassing really!! Cheers, Mark R
Chalky Posted May 14, 2018 Posted May 14, 2018 It is the lack of info that is annoying. A quick update wouldn’t be too much to ask.
Mark Bicknell Posted May 14, 2018 Posted May 14, 2018 I have passed on all concerns here from people who have contacted me, I will send another email now and let them know this has been mentioned again, this subscription for the series of albums was set up before I became involved with Secret Stash so there is nothing I can do or offer my end apart from trying to get a resolution on this for people which I will endeavour to do, if you send me an email directly I will forward them to the States, my email is bicknellmark@aol.com Mark Bicknell.
Mark Bicknell Posted May 14, 2018 Posted May 14, 2018 I've sent an email to the boss and asked for an update so fingers crossed there should be some news on this. Mark Bicknell.
Mark Bicknell Posted May 23, 2018 Posted May 23, 2018 The Toddlin' Town release has been plagued with issues... a plant closure (RIP Canada Boy Vinyl), bad plates, and now a legal battle between a songwriter and publisher. Until the legal battle is resolved, we cannot move forward with the release. We understand how frustrating this is and would like offer the opportunity for any subscribers interested to get a refund for the final installment of the One-derful! Collection. Anyone receiving a refund will be notified when the release is available for purchase. If you'd like a refund, please email info@secretstashrecords.com and provide your paypal address and the name you used when your subscription was purchased. We're extremely sorry for the long wait. Secret Stash Records ...............................
Biggordy Posted August 12, 2018 Posted August 12, 2018 What's the latest? I didn't pay upfront like others, just buying on release, but it'd be nice to have the full set. Thanks Gordon
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