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Posted

Hi

 

I have received a package back due to Germany as RTS (return to sender) because it states it is an "obsolete product" by Royal Mail. See attached an image of the parcel for reference can anyone explain why this has happened.

 

Regards

Posted

Anything unusual about the method of sending? Is it possible that the Post Office has put some out of date sticker on it e.g. for a signing or tracking service that is no longer available?  I would ask at the Post Office.

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