Kegsy Posted January 28, 2013 Posted January 28, 2013 Paypal seems to have lost some my transaction history. Four payments made to me in the last few days dont show on the history, neither do withdrawals I have made. Anybody else having problems ? Kegsy
Benji Posted January 28, 2013 Posted January 28, 2013 Have you contacted Paypal already? Or at least have you had a look at their news page? That's what I'd first before posting on Soul Source.
Kegsy Posted January 28, 2013 Author Posted January 28, 2013 Have you contacted Paypal already? Or at least have you had a look at their news page? That's what I'd first before posting on Soul Source. Yes sent them an email. Will have a look on news page, if I can find it. Kegsy
Pete S Posted January 28, 2013 Posted January 28, 2013 Kegsy - don't panic mate, exactly the same thing has happened to mine as well, nothing from january 22nd onwards
Benji Posted January 28, 2013 Posted January 28, 2013 Just noticed that my post might sound a bit rude. Wasn't my intention. I remember I had a Paypal history problem myself last year. Turned out it was a technical maintenance glitch or so. Was resolved after a few days.
Kegsy Posted January 28, 2013 Author Posted January 28, 2013 (edited) Kegsy - don't panic mate, exactly the same thing has happened to mine as well, nothing from january 22nd onwards Not panicing mate the balance is right I have withdrawn most of the money anyway. Had a payment this morning and got the usual email but I cant see it on paypal or get address detail etc. Dates are same with me. Kegsy Edited January 28, 2013 by Kegsy
Vin Posted January 28, 2013 Posted January 28, 2013 Try clicking on the overview button,,had the same problem and it worked for me..
Kegsy Posted January 28, 2013 Author Posted January 28, 2013 Try clicking on the overview button,,had the same problem and it worked for me.. Tried 'em all mate including searching by e-mail/transaction number. Kegsy
Pete S Posted January 28, 2013 Posted January 28, 2013 I sent someone £20 this morning, it said transaction failed, so did it again 10 minutes later, said transaction failed, then got two receipts saying my payments had been successful - paid same person twice apparently..
Vin Posted January 28, 2013 Posted January 28, 2013 I emailed them this morning..Just checked mine and all well again i can only assume its a Pay-Pal glitch..mine was blank from Saturday till now...just found out ive paid for the same record twice.."Doh"
Kegsy Posted January 28, 2013 Author Posted January 28, 2013 I emailed them this morning..Just checked mine and all well again i can only assume its a Pay-Pal glitch..mine was blank from Saturday till now...just found out ive paid for the same record twice.."Doh" Mine looks ok again now. Very odd. Kegsy
boba Posted January 28, 2013 Posted January 28, 2013 It sometimes takes a while for new transactions to show up in the history. Your actual balance will be correct though. Also, I'm moving this to "look at your box" which covers the more technical aspects of records and their acquisition. Thanks for posting!
Kegsy Posted January 28, 2013 Author Posted January 28, 2013 They were not new transactions. They showed on Saturday but were gone today. Amyway all look ok now. Kegsy
dean jj Posted January 28, 2013 Posted January 28, 2013 Paypal still say that I owe them the princely sum of £3.40 from tenyears ago even though I paid them at the time. Won't use it. cheers dean
Swifty Posted January 28, 2013 Posted January 28, 2013 I've been paid 3 times this morning for the same record
Smudger Posted January 28, 2013 Posted January 28, 2013 (edited) I just tried to pay for a record and it wouldn't let me! payment went through though????, must have issues at pay pal Edited January 28, 2013 by smudger
Paul McKay Posted January 28, 2013 Posted January 28, 2013 Paypal definitely had a problem earlier today with payment failed messages even though the payment had been made. Only found out because an honest seller refunded me. Phoned Paypal and berated their compliance and regulation dept for not informing their customers of the problem The FSA should look into this.
JOE TORQUAY Posted January 28, 2013 Posted January 28, 2013 try this, i find it's always better to talk to someone, they can usually sort things out i find, joe. paypal helpline 08454011050
Rich Buckley Posted January 28, 2013 Posted January 28, 2013 I sent someone £20 this morning, it said transaction failed, so did it again 10 minutes later, said transaction failed, then got two receipts saying my payments had been successful - paid same person twice apparently.. That's exactly what happened to me Pete this morning too! Emailed the seller straight away but no reply as yet. Must have been a glitch on their site... Rich
Guest Posted January 29, 2013 Posted January 29, 2013 I've spoken to PayPal this morning as we've had issues as work with several buyers paying repeatedly for the same item -- some of the transactions have been refunded and some haven't. The scary bit is that the guy at PayPal said they weren't sure what was causing the refunds! They've told me just to wait for now and not do anything with any of these sales yet. As soon as they get back to me with more details I will post anything useful here...
Guest Posted January 29, 2013 Posted January 29, 2013 Total nightmare... Still no response from PayPal but have now been through all logs from past 48 hours with a fine tooth comb and we have 21 customers affected by this -- some have paid mutiple times and not been refunded, some have been refunded for one of their transactions but still paid another five times, some have been refunded for all their transactions... No logic to it at all and I don't think PayPal have any clue what's going on. The only good news is all the glitchiness seems to stop around 9:30 yesterday morning, so anything trying to buy anything NOW should be fine...
Ray Copley Posted January 29, 2013 Posted January 29, 2013 Had the same problems yeaterday paid for same items twice as it kept saying transaction fail ! So log into Paypal go to contact us - then call us and it gives you this number 0845 4011 050 to ring plus an id number to quote ! I did this managed to get through to them and they told me they have had problems the last few days with Paypal & Ebay but there and then she refunded the extra payments and things seem to be ok since ! Hope this helps..............
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