Another Nightmare Customer

[Pete S]

Bloke from Australia buys the set of 3 x northern dvd's off me, pays by paypal.

I send items out next day.

After 5 days he emails asking where his items are, I tell him hang on a couple of days.

After 7 days he emails again saying he is furious that his goods haven't arrived and wants an explanation.

I say I do not work for the post office and cannot see into the future, but if he waits until 2 weeks is up and nothing has arrived, I will send him replacements free of charge.

I don't hear anything off him.

Today I look at my ebay feedback and he's left me a negative saying I am "an ebay RAT" and I've stolen his money.

I couldn't have been more helpful! So obviously I left him negative but I refunded his money as well.

You couldn't make it up.

Edited February 14, 2006 by Pete-S

[Guest]

Bloke from Australia buys the set of 3 x northern dvd's off me, pays by paypal.

I send items out next day.

After 5 days he emails asking where his items are, I tell him hang on a couple of days.

After 7 days he emails again saying he is furious that his goods haven't arrived and wants an explanation.

I say I do not work for the post office and cannot see into the future, but if he waits until 2 weeks is up and nothing has arrived, I will send him replacements free of charge.

I don't hear anything off him.

Today I look at my ebay feedback and he's left me a negative saying I am "an ebay RAT" and I've stolen his money.

I couldn't have been more helpful! So obviously I left him negative but I refunded his money as well.

You couldn't make it up.

Don't you find it anoying that Ebay don't cancel the negatives even when you can prove that you have done everything by the book !! I have only had one myself , some twat posted a negative on me for not paying for an item. I had paid & recieved the records, which he eventually acknowledged, but Ebay still wouldn't cancel it. So i now have a less than 100% record for ever !!!

Also i find the people who mess `you` around the most also seem to give you the most grief when they think they have been messed around !! I sold a few records on Ebay recently & the last one to pay (some 2 to 3 weeks after winning the auction) was emailing me a day after i recieved the cheque (cheque !!) to say that the record haden't arrived !! You just wouldn't credit it would you ?

Edited February 14, 2006 by B-side-B

[Mandy]

Bloke from Australia buys the set of 3 x northern dvd's off me, pays by paypal.

I send items out next day.

After 5 days he emails asking where his items are, I tell him hang on a couple of days.

After 7 days he emails again saying he is furious that his goods haven't arrived and wants an explanation.

I say I do not work for the post office and cannot see into the future, but if he waits until 2 weeks is up and nothing has arrived, I will send him replacements free of charge.

I don't hear anything off him.

Today I look at my ebay feedback and he's left me a negative saying I am "an ebay RAT" and I've stolen his money.

I couldn't have been more helpful! So obviously I left him negative but I refunded his money as well.

You couldn't make it up.

Idiot - does he not realise it takes about 2/3 weeks for packages to get from here to there He obviously must have thought you were hand-delivering them Pete

[Pete S]

Don't you find it anoying that Ebay don't cancel the negatives even when you can prove that you have done everything by the book !! I have only had one myself , some twat posted a negative on me for not paying for an item. I had paid & recieved the records, which he eventually acknowledged, but Ebay still wouldn't cancel it. So i now have a less than 100% record for ever !!!

Yep. And there's also a thing where the two parties can mutually withdraw feedback - except it leaves the comments up!

[Headsy]

never mind that rubbish...BLOODY NIGHTMARE RECORD DEALERS.............you buy a record then add a second record to the order ''sorry the second ones gone,cannot find it '' so you buy the same second record from somewhere else. then 3 days later you get your first record and in the same mailer is the second record that was not available, what do you think Pete ? could'nt resist this , sorry

[Pete S]

never mind that rubbish...BLOODY NIGHTMARE RECORD DEALERS.............you buy a record then add a second record to the order ''sorry the second ones gone,cannot find it '' so you buy the same second record from somewhere else. then 3 days later you get your first record and in the same mailer is the second record that was not available, what do you think Pete ? could'nt resist this , sorry

Oh bugger, I thought that would be a nice surprise for you, I found it yesterday morning.

But it was actually february 12th when you asked me about and february 13th when I sent it to you, not 3 days!

Send it back mate and I'll refund the money.

[Headsy]

nah, will get rid of it....if I dont in a week or two we can sort summat out

[Guest Netspeaky]

Don't you find it anoying that Ebay don't cancel the negatives even when you can prove that you have done everything by the book !! I have only had one myself , some twat posted a negative on me for not paying for an item. I had paid & recieved the records, which he eventually acknowledged, but Ebay still wouldn't cancel it. So i now have a less than 100% record for ever !!!

Also i find the people who mess `you` around the most also seem to give you the most grief when they think they have been messed around !! I sold a few records on Ebay recently & the last one to pay (some 2 to 3 weeks after winning the auction) was emailing me a day after i recieved the cheque (cheque !!) to say that the record haden't arrived !! You just wouldn't credit it would you ?

e-bay removed a neg against me, I prove I had paid for record within 1 hour of item finishing via paypal, seller had problems were his and my emails weren't getting through to each other, plus he had a paypal a/c problem were he couldn't access his a/c, seller left neg feedback after 3 weeks of trying to get in touch with me. I got in touch with e-bay they investigated, and removed the neg feedback after contacting the seller who agreed as it had been a tech problem. The seller was fine and explained why he had left the neg feedback I understood his reason and have done business since on good terms.

[Codfromderby]

e-bay removed a neg against me, I prove I had paid for record within 1 hour of item finishing via paypal, seller had problems were his and my emails weren't getting through to each other, plus he had a paypal a/c problem were he couldn't access his a/c, seller left neg feedback after 3 weeks of trying to get in touch with me. I got in touch with e-bay they investigated, and removed the neg feedback after contacting the seller who agreed as it had been a tech problem. The seller was fine and explained why he had left the neg feedback I understood his reason and have done business since on good terms.

won a copy of new girl on mpac for a mate off e-bay, paid by paypal, package arrived 2 days later, took it round to my mates, he opened it in front of me and produced out of the packege stacy jones i stand alone, so i emailed in a light hearted way that i,d got the wrong record, the seller got back saying i,ll send new girl and you can keep i stand alone, two days later new girl arrives, i leave pos feedback, check my feedback and the sellers left negative calling me awkward as me mam would say "theres nowt so queer as folk

[Maria O]

Idiot - does he not realise it takes about 2/3 weeks for packages to get from here to there He obviously must have thought you were hand-delivering them Pete

Nah, my mum's parcels can take as little as 2 days from Sydney to London. You would start to worry after 5 working days, but the US can vary from 5 days to a month for vinyl.

PM me his details Pete and I'll send my heavies round

- or I'll try drop in on him, on my upcoming visit

m

[Guest]

Bloke from Australia buys the set of 3 x northern dvd's off me, pays by paypal.

I send items out next day.

After 5 days he emails asking where his items are, I tell him hang on a couple of days.

After 7 days he emails again saying he is furious that his goods haven't arrived and wants an explanation.

I say I do not work for the post office and cannot see into the future, but if he waits until 2 weeks is up and nothing has arrived, I will send him replacements free of charge.

I don't hear anything off him.

Today I look at my ebay feedback and he's left me a negative saying I am "an ebay RAT" and I've stolen his money.

I couldn't have been more helpful! So obviously I left him negative but I refunded his money as well.

You couldn't make it up.

He obviously didnt see your baby! How cute is that! I assume that is YOUR baby?

[Pete S]

He obviously didnt see your baby! How cute is that! I assume that is YOUR baby?

Yeah thats Sammy, arrived december 11th...he's been getting rave reviews from some of the girls I have to say. Smashing little chap. Very greedy mind.