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Posted

Found the answer, maybe useful for others :

You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:

  • You paid for an item but haven't received it and the seller is uncooperative or nonresponsive.
  • You received an item that was significantly different from how it was described.

  • Helpful 1
Posted

Found the answer, maybe useful for others :

You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:

  • You paid for an item but haven't received it and the seller is uncooperative or nonresponsive.
  • You received an item that was significantly different from how it was described.

you also have to manually escalate the dispute to a claim to get your money. As long as you file the dispute within 45 days though you're fine, you can escalate any time before the dispute closes.

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