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Posted (edited)

Scenario...

Bid on a record via eBay USA

Won said record paid immediately via pay pal

16 days later still no record

Email person in USA asking for ETA, told to be patient etc etc

Two days later emailed again advising that I'm on Vacation soon

Can you track, reply NO

Left on holiday for two weeks, when I returned a trip to the post

Office is in order.

Opened parcel, bootleg not original

Complained and was told that the thirty days had expired so sort

of 'tough shit guy go do one'

Got heated for 24hrs however the seller insists that what was sent

Was original, I have proved to seller that what I received was a

100% bootleg, photos etc.

Seller came back and suggested that box had been tampered with

Prior to it being Del to me, again complete bollocks.

The seller has now returned this morning with "the record sent was

A styrene original and therefore no refund"

It's not a significant amount of money but a hell of a principle

Here, they've made a mistake but won't admit it or they have

Intentionally gone out to defraud me.

Do I have an outlet to take my complaint to or do I just put the

record in the oven with a 'hey fuckin ho' :thumbup:

PD

Edited by PaulDonnelly
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Posted

What's the name of the seller? :thumbup:

Lars I have given the seller until tonight to agree to a full

refund if not I'll tell you all Tomorrow, just asking for some advice as to

what avenues are open if they refuse.

PS

Posted

Lars I have given the seller until tonight to agree to a full

refund if not I'll tell you all Tomorrow, just asking for some advice as to

what avenues are open if they refuse.

PS

I had a similar problem a couple of months ago, I rang the Ebay helpdesk explained what I got wasnt what I ordered and that the period had expired because I was in negotiation with the seller without an agreement reached. Ebay refunded me there and then whilst I was on the call, didnt get the record I wanted but at least I got my money back

ATB

Steve

Posted

I had a similar problem a couple of months ago, I rang the Ebay helpdesk explained what I got wasnt what I ordered and that the period had expired because I was in negotiation with the seller without an agreement reached. Ebay refunded me there and then whilst I was on the call, didnt get the record I wanted but at least I got my money back

ATB

Steve

Had 2 problems recently with buys off ebay,one item didn't turn up at all,another item arrived and didn't work properly,the seller wouldn't return my emails.So I phoned the ebay helpline,and they refunded all my money and p+p charges immediately.They always side with the buyer thesedays.I would give them a ring.

Cheers

Pete

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